FAQ’s

United Respite Care offers in-home support that helps clients stay comfortable, independent, and safe at home. Care ranges from assistance with daily activities to more advanced support, based on each individual’s needs.

In-home care benefits seniors who wish to age in place, individuals recovering from illness or surgery, and those with chronic conditions or disabilities who require assistance with daily living. It also offers much-needed relief for family caregivers.

We offer flexible scheduling, from a few hours per week (minimum 21 hours) to 24-hour or overnight awake shifts. Services can be personalized. We require 24 hours’ notice for cancellations and 1 week’s notice to end services completely.

Yes. Our caregivers receive specialized training for dementia, Alzheimer’s, and post-hospital recovery (e.g., knee or hip surgery, stroke recovery).

We conduct thorough background checks (including criminal checks), drug screenings, and reference checks. Most caregivers have 8+ years of experience, and many are BC Registered Caregivers.

Yes. Our caregivers undergo ongoing training in personal care, infection control, and handling difficult situations.

We strive for consistency by building a dedicated team for each client. If your regular caregiver is unavailable, we provide backup support. You may request a change at any time.

We consider each client’s needs, preferences, and personality to match them with a compatible caregiver.

Yes. We conduct a thorough assessment and create a written care plan tailored to the client’s needs. This plan is flexible and reviewed weekly.

We use an online portal where caregivers log daily services, activities, and any changes, so family members stay up to date.